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2022 - 2023
IT help desk supporter
genuine computer and network system
negambo, Sri lanka
An IT Help Desk Support role typically involves providing technical assistance and support related to computer systems, hardware, and software.
+94767346318
pasidunimsara65@gmail.com
* Prepare estimates for repairs and upgrades * Perform preventive maintenance of personal computer * Assemble a personal computer to a given configuration * Install and configure internal and external devices for existing systems * Configure Internet and E-mail * Perform cabling, connecting and configuring of a peer to peer network * Backup data on a personal computer * Attend to problems caused by viruses and other malicious program components * Perform repairs to personal computers * Identify Printer technologies, Interfaces and Options upgrades Common Problems and used to resolve them * Laptop Architectural Laptop theme Component Installation and removing field Replaceable Modules
* Network Fundamentals: Understanding the basics of networking, including TCP/IP, LAN, WAN, and network topologies. * Network Configuration: Setting up and configuring network devices like routers, switches, and firewalls. * Network Security: Implementing security measures such as firewalls, intrusion detection systems, and encryption. * System Administration: Managing operating systems (Windows and Linux) and ensuring their security. * Troubleshooting: Diagnosing and resolving network issues. * Monitoring and Maintenance: Regularly monitoring network performance and performing maintenance tasks to ensure optimal operation. * Disaster Recovery: Planning and implementing strategies for data backup and recovery in case of system failures.
* Network Fundamentals: Understanding the basics of networking, including TCP/IP, LAN, WAN, and network topologies * Network Configuration: Setting up and configuring network devices like routers, switches, and firewalls * Network Security: Implementing security measures such as firewalls, intrusion detection systems, and encryption * System Administration: Managing operating systems (Windows and Linux) and ensuring their security * Troubleshooting: Diagnosing and resolving network issues * Monitoring and Maintenance: Regularly monitoring network performance and performing maintenance tasks to ensure optimal operation * Disaster Recovery: Planning and implementing strategies for data backup and recovery in case of system failure
* Security Monitoring: Understanding the technologies used to monitor cybersecurity and identify attacks on networks, web applications, and endpoints * Host-based Analysis: Identifying endpoints and systems protected by cybersecurity, attributing sources of cyber attacks, and analyzing key evidence like logs and reports * Network Intrusion Analysis: Demonstrating knowledge of troubleshooting techniques and analysis, including assessing event and alert impact, monitoring traffic, and interpreting regular expressions
* Cryptography: Studying encryption methods, cryptographic protocols, and key management * Risk Management: Understanding risk assessment, mitigation strategies, and developing a risk management plan * Ethical Hacking and Penetration Testing: Basics of ethical hacking, penetration testing techniques, and tools
An IT Help Desk Support role typically involves providing technical assistance and support related to computer systems, hardware, and software.
IT & Netowork Engineer
+94767346318
pasidunimsara65@gmail.com
126/1 thalgasmote Veyangoda,Sri lanka 11100